Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Fyrn platform, website, APIs, CLI tools, and related services (collectively, the "Service") provided by Fyrn Oy ("Fyrn", "we", "us", or "our"), a company incorporated in Finland.

By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. Definitions

• ● "Customer" or "you" means the individual or entity that creates an account and uses the Service.
• ● "Customer Data" means any data, content, or configurations you upload, create, or transmit through the Service, including flow definitions, API credentials, and integration payloads.
• ● "Flow" means an integration configuration defined using Fyrn's declarative YAML DSL, including triggers, transforms, and delivery targets.
• ● "Plan" means the pricing tier (Free, Builder, Growth, or Enterprise) that determines your usage limits and available features.

2. Account registration

You must create an account to use the Service. You agree to provide accurate and complete information, keep your credentials secure, and notify us immediately of any unauthorized access. You are responsible for all activity under your account.

We may suspend or terminate accounts that violate these Terms, remain inactive for more than 12 months (Free plan), or are used for fraudulent purposes.

3. Permitted use

You may use the Service to build, deploy, and manage integrations within the limits of your Plan. You agree not to:

• ● Use the Service for any unlawful purpose or in violation of applicable laws
• ● Attempt to gain unauthorized access to the Service, other accounts, or connected systems
• ● Reverse engineer, decompile, or disassemble the Service or its underlying technology
• ● Resell, sublicense, or redistribute the Service without our written consent
• ● Use the Service to transmit malicious code, spam, or content that infringes third-party rights
• ● Circumvent usage limits, rate limits, or other technical restrictions

4. Customer Data

You retain all rights to your Customer Data. By using the Service, you grant us a limited license to process your Customer Data solely to operate, maintain, and improve the Service.

You are responsible for the legality of your Customer Data and for ensuring that your use of third-party APIs through Fyrn complies with those services' terms. We do not monitor the content of data that passes through your flows.

Upon account termination, we will delete your Customer Data within 30 days, except where retention is required by law. You may export your flow configurations at any time through the dashboard or CLI.

5. Plans, payments, and billing

Paid Plans are billed monthly or annually, in advance. Prices are listed on our pricing page and are stated in euros (EUR) unless otherwise indicated. All prices are exclusive of VAT, which will be added where applicable under Finnish and EU tax law.

You authorize us to charge your payment method for recurring fees. If payment fails, we will notify you and may suspend access after a 7-day grace period. You may change your Plan or cancel at any time. Cancellations take effect at the end of the current billing period. We do not provide pro-rated refunds for partial billing periods.

We may change pricing with 30 days' notice. Price changes apply to the next billing cycle after notice is given.

6. Usage limits and overages

Each Plan includes limits on active flows, connectors, events per month, and AI tokens per month. We will notify you when you approach or exceed these limits. If you exceed your Plan limits, we may charge overage fees at the rates published on our pricing page, or we may ask you to upgrade your Plan.

We reserve the right to throttle or suspend flows that generate excessive load, interfere with other customers' use of the Service, or appear to be abusive.

7. Free trial

New accounts receive a 14-day free trial of Growth Plan features. No credit card is required. At the end of the trial, your account will revert to the Free Plan unless you select a paid Plan. Flow configurations created during the trial are preserved.

8. Intellectual property

Fyrn and its licensors own all rights to the Service, including the platform, website, APIs, documentation, YAML DSL specification, and all associated intellectual property. These Terms do not grant you any rights to our trademarks, logos, or brand assets.

Flow configurations you create are yours. The YAML DSL syntax itself is not proprietary — you are free to use your flow definitions outside Fyrn.

9. Service availability

We aim to maintain high availability of the Service. Growth Plan customers receive a 99.9% uptime SLA. Enterprise customers receive a 99.99% SLA as defined in their Enterprise agreement. Free and Builder Plans are provided on a best-effort basis without uptime guarantees.

Scheduled maintenance windows are announced at least 48 hours in advance. We are not liable for downtime caused by factors outside our control, including third-party service outages, force majeure events, or your internet connectivity.

10. AI features and self-healing

Fyrn uses AI to generate flow configurations and to detect and repair schema drift (self-healing). AI-generated outputs are suggestions and may contain errors. You are responsible for reviewing and approving all configurations before they are deployed to production.

Self-healing operates automatically on deployed flows. When a schema change is detected, Fyrn will attempt to update field mappings. Material changes that alter business logic require your approval. We recommend monitoring self-healing activity through the dashboard or webhook notifications.

11. Warranty disclaimer

The Service is provided "as is" and "as available." To the maximum extent permitted by applicable law, including Finnish consumer protection law (kuluttajansuojalaki 38/1978), we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated outputs will be accurate or suitable for your specific use case. Nothing in these Terms excludes or limits rights that cannot be excluded under mandatory Finnish or EU law.

12. Limitation of liability

To the maximum extent permitted by law, Fyrn's total aggregate liability under these Terms shall not exceed the greater of (a) the total fees paid by you in the 12 months preceding the claim, or (b) 100 EUR.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill, regardless of the theory of liability.

These limitations apply to the fullest extent permitted by Finnish and EU law. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify and hold Fyrn harmless from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your Customer Data, your violation of these Terms, or your violation of any third-party rights.

14. Termination

You may terminate your account at any time through the dashboard settings or by contacting us. We may terminate or suspend your access if you breach these Terms, with notice where practicable.

Upon termination: (a) your right to use the Service ceases immediately, (b) you remain liable for fees incurred before termination, (c) we will delete your Customer Data within 30 days unless legally required to retain it, and (d) provisions that by their nature should survive will survive, including Sections 4, 8, 11, 12, 13, and 16.

15. Changes to these Terms

We may modify these Terms at any time. We will notify you of material changes at least 30 days before they take effect via email or a notice on the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you may terminate your account before the changes take effect.

16. Governing law and disputes

These Terms are governed by the laws of Finland, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Any disputes arising from or relating to these Terms shall be resolved in the District Court of Helsinki (Helsingin käräjäoikeus), unless mandatory law provides for a different jurisdiction.

If you are a consumer within the EU, you retain any mandatory consumer protection rights granted by the laws of your country of residence. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

17. General provisions

• ● Entire agreement. These Terms, together with our Privacy Policy and any applicable Enterprise agreement, constitute the entire agreement between you and Fyrn.
• ● Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
• ● Waiver. Failure to enforce any provision does not constitute a waiver of that provision.
• ● Assignment. You may not assign your rights under these Terms without our written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
• ● Force majeure. Neither party is liable for failure to perform due to circumstances beyond reasonable control, including natural disasters, war, government action, or internet infrastructure failures.

18. Contact

For questions about these Terms, contact us at: